Privacy Policy

Quote Form Data: When you submit a quote request, we collect your name, phone number, optional email address, city, and any details you provide.

Facebook and Messenger Data: If you contact us through Facebook Messenger or a Facebook Page lead flow, we may receive your Facebook profile or Page-scoped user ID, name or profile details made available by Meta, message text, attachments you send, timestamps, conversation metadata, and any vehicle or service details you provide.

Technical Data: We may collect technical information such as pages visited, IP address, browser/device details, user agent, referrer, and campaign parameters (for example UTM values and click IDs).

Analytics and Advertising Measurement: When configured, we may use Google Analytics 4 and/or Google Tag Manager to measure site usage and conversion events (for example quote form submissions and click-to-call or click-to-text actions) related to our advertising and service operations.

Security Data: We use bot-protection signals (such as Cloudflare Turnstile) to reduce spam and abuse.

Respond to Requests: We use your information to prepare quotes, answer questions, and schedule service.

Messenger Communications: We use Facebook Messenger data only to respond to your inquiry, continue the service conversation, identify duplicate lead records, schedule appointments, and maintain a customer-service history.

Service Operations: We use data to communicate updates by call or text and improve reliability and response times.

SMS Communications: We send customer-initiated, service-related text messages for scheduling, confirmations, ETAs, estimates, and updates. Message frequency varies. Reply STOP to opt out. Reply HELP for assistance.

Measurement and Ads Optimization: We use aggregate and event measurement (when analytics tags are enabled) to understand which ads and pages lead to quote requests and calls, and to improve our service marketing.

Security and Abuse Prevention: We use data to detect fraudulent or abusive submissions.

Operational Processors: We use service providers only to operate the site and deliver requested services (for example hosting, bot protection, analytics measurement, and form storage) under strict confidentiality and data-use restrictions.

Google Analytics / Tag Manager: When measurement is enabled, Google processes technical and event data under Google's terms and privacy policy so we can measure site performance and advertising conversions.

Meta Platforms: If you contact us through Facebook or Messenger, Meta processes your use of those services under Meta's own terms and privacy policy. We do not sell Messenger conversation data.

Customer Contact Data: We do not share customer contact data (including phone numbers, email addresses, and SMS consent) with third parties for their own marketing, advertising, or lead-generation purposes.

Legal Requirements: We may disclose information when required by law or when necessary to protect our rights, customers, or operations.

SMS Privacy (Opt-In Data): Text messaging originator opt-in data and consent will not be shared with any third parties.

No Sale of Personal Information: We do not sell your personal information.

Access and Correction: You may request access to your personal information and ask us to correct inaccurate data.

Deletion: You may request deletion of your personal information, including Facebook Messenger lead or conversation records, subject to legal and operational requirements.

Contact Preferences: You can ask us to stop non-essential communications at any time.

We retain personal information only as long as needed for customer service, operational recordkeeping, and legal compliance.

We use reasonable technical and organizational safeguards (such as access controls and service-provider security measures) to protect your information.

No internet transmission or storage method is completely secure.

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

We may update this Privacy Policy from time to time. We will post the updated version with a revised Effective Date.

Your continued use of our site after updates indicates acceptance of the revised policy.