Data Deletion Instructions
How to request deletion of personal information from our records.
Effective Date: April 11, 2026
Use these instructions to request deletion of personal information held by My Mobile Mechanic FL, including Facebook Messenger lead or conversation data.
Email admin@mymobilemechanicfl.com with the subject line "Data Deletion Request." You can also call or text +1 239 351 2051.
Include the name, phone number, email address, Facebook profile name, Messenger conversation context, or appointment details needed to identify your records.
If you contacted us through Facebook Messenger or a Facebook Page lead flow, tell us that the request relates to Facebook or Messenger data.
We will use the information you provide to locate matching CRM lead records, conversation history, message metadata, and related service request records.
When we can verify and locate the records, we will delete or anonymize personal information that is no longer needed for service, security, legal, accounting, warranty, or dispute-resolution purposes.
Deleted data may remain briefly in backups or logs until routine retention cycles remove it.
We may retain limited records when required for legal compliance, bookkeeping, payment records, fraud prevention, warranty support, safety, or resolving disputes.
If we cannot delete a record completely, we will limit retained information to what is necessary for the applicable purpose.
We will confirm receipt of your request and may ask for additional information to verify the correct records before deletion.
After processing, we will confirm completion or explain why a record must be retained.